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More facts about eDetailings:
A survey from Siebel Systems in San Mateo, California, reported that 35% of physicians are not seeing reps at all.[4]
As a result of the growing competition for physician attention, even the use of samples as an access tool seems to be eroding. A sample tracking conducted by IMS Health
in Plymouth Meeting, Pennsylvania, found that only 36% of samples are actually delivered while seeing a physician. More than half of the samples (54%) are distributed by sales reps who have not seen the physician.[5]
Physicians have continually stated on surveys that the most successful reps (i.e., the ones they are willing to see) are those who provide reliable, accurate and timely data about clinical research findings, FDA updates, formulary changes and other valuable information.[3]
A survey conducted by Cap Gemini Ernst & Young indicates that 57% of physicians would give more time to reps if the reps provided a greater value proposition, including patient educational materials, scientific information about products/treatments, continuing medical education support, etc.[3]
According to a McKinsey report, physicians feel that they aren't getting the information they need. For example, apart from knowing the clinical attributes of the drug, doctors also want to know what patients think about a drug, how much they pay for it, whether they comply with its treatment regime, what HMOs will pay for, and how HMO formularies (approved lists of drugs) are structured.[3]

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